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FAQS

Q: Do you accept to combine shipping for my orders?

A: Yes, ALL your orders will be combination shipping by our systems autosyn. Save freight for you from now!

 

Q: Can we make Customized order ? our pravite Lable ? Do Wholesale ? 

A: Yes,we can,Please contact us for your details request by "e-Mail us"

 

Q: What`s the best mode of payment you accept?
A: 
We prefer payment by Paypal now. Paypal is security for your payment in anytime !

      Please register with paypal,and the order of unauthorized Payment will be cancel automatically.

Q: 
How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: 
What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.


Q:
 Can I tracking my shipment by internet etc?
A:
 Yes.You can get your tracking No.from your order Notes accordingly.and we`ll add the Tracking Number to you after shipment been shipped. You can click the left top button to choice the english language to tracking your items : 

http://www.17track.net/en/

also you can located to your local post office links by "Destination (Carrier)"

 
Q: 
Where is my parcel & how to track my parcel?
A: 
You can get your tracking Number after our delivery,and then contact your Local Post Office for the delivery. And you can track your parcel from China side firstly. Please enter your Tracking Number and track your parcel from below website,and click the button to choice the language:

http://www.17track.net/en/

http://intmail.183.com.cn/icc-itemtraceen.jsp

   Also You can contact your country Local POST OFFICE to checking / tracking your parcel easy too.

   i.e:
   U.S.A. tracking website: http://www.usps.com
   Canada tracking website: http://www.canadapost.ca
   etc.


Q: 
How is your Hair Color`s standard?
A: All ours hair colors match to the hair international colors standard there,also we take their pictures to show you their actual color there let you reference accordingly. please reference and make your correct choice carefully there.

Q:
 What`s the quality for your clips in hair extensions?
A:
 Our clips in hair extensions is 100% human hair,remy hair hand feeling.We used Finest grade 100% Human Hair in our Extension to ensure best quality of our product.Compare other sellers` hair you will see the differences of the Quality & Value.

Q:
 Can I curl, or wave, or straighten the human hair ?
A:
 Yes,you can style them as you would your own (human hair only).

Q:
 Will the clip in or clip on hair extension snap my own human hair with the extra weight?
A:
 You should be fine,they are very light and comfortable to wear.

Q:
 How long the shipping date after I purchase now?
A:
 It`s usually post by Registered Air Mail thru China Postal Economy International Standard Flat Rate Shipping in order to reduce your cost from China.It usually take about 15-25 business days to arrive your location. Please note: shipment will be sent out from our China mainland warehouse now.There is occasionally delay on international shipping even to USA,Canada,UK,etc Due to holding by your country Import Customs checking reasons etc.and you can tracking it,also can contact us to check their status for you too!

Q: Do you have combined shipping terms?
A: We had reduce the freight for additional order of every items already,and our system shouldAutosyn Combine Shipping there for your each purchase!

Q:
 Do you accept return & exchange ?
A:
 AmazingHairStore all products have high standards of hygiene there. so All the items sold by amazinhairstore are final sales. No returns or exchanges are given except of mentioned by us. Due to the industry standard and China import tax etc reasons, ALL items CANNOT be returned or exchanged. Also,no returns or exchanges are given on color. Please carefully choice and make your correct purchase. Sorry for this inconvenience to you, please well understand for this,thank you very much for your understanding !
You need read carefully for ours sales & return & exchange policy before you purchase our Items. We had listed our sals & return policy there accordingly.

Q:
 Where does the shipment ship from?
A:
 Shipment will be ship out from our warehouse which located in China mainland now.It`s usually post by Registered Air Mail thru China Postal Economy International Standard Flat Rate Shipping in order to reduce your cost from China.It usually take about 15-25 business days to arrive your location. Hope you pls have patience for this accordingly. Thanks & Enjoy your business !

Q:
 Do you offer international shipping?
A:
 Yes,we do ship to WorldwideAll our items offer international post there!  Thank you & Enjoy your business there!

Q: H
ow can I get my items fast ?
A:
 After you purchase there,please give us your correct details physical address,mobile Number, consignee name, this can help the courier delivery to you fast.

Q: May I ask others questions ?
A: Yes,you can click the "e-Mail us" Button in our webstite,then sent out your question accordingly. We`ll reply you asap ! e-Mail us now !